A CRM for home improvement businesses that sell and fit made to measure
Verandas, windows and doors, roller shutters, awnings, fencing or dormers: meetpiloot follows every customer from the first enquiry to the final invoice, with quotes in your branding, online signing and a calendar for surveys and installs.
Free demo workspace. You only pay when you go live. Cancel any month.
Pipeline26 leads
New12
The Johnsons
£8,940Veranda, W 5.00 × D 3.50 m
Tom Walker
£3,260Roller shutters, 4 windows
Showroom Thu 30 OctPriya Shah
£9,280Windows, 6 units
Quote sent7
Mark Ellis
£12,640Louvred roof, W 4.00 × D 3.00 m
Mark Ellis
£12,640Louvred roof, W 4.00 × D 3.00 m
Laura Hughes
£6,380Awning, W 4.50 m
Ben Turner
£4,150Fencing, 14 m
Quote accepted3
Sophie Clarke
£15,200Dormer, W 3.60 m
The Wrights
£7,460Windows, 3 units
Order4
Kim Evans
£11,870Louvred roof, W 4.00 × D 3.00 m
- configurator sessions
- 32,239
- quotes signed online
- 792
Used by a range of companies
Why a general CRM often does not fit
Most CRMs are built for businesses that sell services or subscriptions. Home improvement works differently. Every job has sizes and options, a survey and an install, often a deposit and sometimes a second quote after the survey.
meetpiloot is built around those steps. The enquiry, quotes, appointments and invoices all belong to the same customer. Your pipeline shows where everyone stands, and your team sees the same.
What the CRM does
- Enquiries
- From your website, the phone and your showroom in one list, with photos, sizes and where the enquiry came from.
- Pipeline
- Drag customers from quote sent to won. Want your own stages? We set up a pipeline for you.
- Quotes
- Worked out from your prices, as a PDF in your own branding, and signed online in seven languages.
- Calendar
- Surveys and installs, with a calendar invitation for your customer. Connect Google Calendar and meetpiloot knows when you are free.
- Invoices
- Order, deposit and final invoice, with VAT number checks through HMRC for UK customers and VIES for the EU.
- On Pro, WhatsApp conversations land in a shared inbox next to the enquiry. An AI assistant answers new enquiries and books a call or a survey, and your team can take over any conversation.
- Automations
- Quotes that price and send themselves, a follow-up email after the number of days you choose (Pro), and a webhook to Zapier or Make on every status change.
- Ads
- Every enquiry keeps its campaign and the click ID from Google, Meta, Microsoft or TikTok. On Pro, conversions go back to Google Ads and Meta.
Start with what you need
You do not have to use everything at once. Many businesses start with enquiries and quotes, then switch on the calendar, the WhatsApp inbox or the automatic follow-up.
If you sell a product that has a configurator, your customer designs it on your own website. There are configurators for verandas, louvred roofs, glass sliding doors and awnings, and coming soon for window frames, roller shutters, fencing, dormers and extensions. For anything else you build an enquiry form on Pro, with sizes, photos and your own pricing rules.
Spreadsheets and WhatsApp, or one CRM
| Step | Spreadsheets, email and WhatsApp | With meetpiloot |
|---|---|---|
| Enquiries | Spreadsheets, email and WhatsAppSpread over email, phone and WhatsApp | With meetpilootOne list, with sizes, photos and source |
| Quotes | Spreadsheets, email and WhatsAppTyped up in the evening in Word or Excel | With meetpilootPriced from your tables, in your branding |
| Follow-up | Spreadsheets, email and WhatsAppRemembering who has not replied | With meetpilootAutomatic follow-up email (Pro) |
| Scheduling | Spreadsheets, email and WhatsAppA separate diary | With meetpilootSurvey and install linked to the customer |
| Invoices | Spreadsheets, email and WhatsAppRetyped into your accounts | With meetpilootDeposit and final invoice from the order |
| Marketing | Spreadsheets, email and WhatsAppNo idea which ad paid off | With meetpilootSource and click ID on every enquiry |
From enquiry to invoice
Enquiry
From your website, the phone or the showroom, straight into your list.
Quote
Priced from your tables and sent in your branding, automatically or after your check.
Survey
Booked in your calendar with an invitation for your customer. A final quote follows if needed.
Sign-off
Your customer signs online and you turn it into an order with a deposit.
Install
Booked in the same calendar, followed by the final invoice.
What it costs
The CRM is in every plan. You start with a free demo workspace and only pay when you go live.
Plus
Included£280per month, excl. VAT
Enquiries, pipeline and calendar, quotes with online signing, orders, invoices and deposits, and email from your own domain.
Pro
Included£450per month, excl. VAT
Adds automatic follow-up emails, the WhatsApp AI assistant, conversions to Google Ads and Meta, and the form builder.
Rolling monthly, cancel any month. Start with a free demo workspace and only pay when you go live.
All prices and what is includedFrequently asked questions
What is a home improvement CRM?
A system that follows every customer from enquiry to invoice, with the steps your trade has: quote, survey, sign-off, deposit, install and final invoice. You see in one place where every job stands.Which trades does meetpiloot work for?
Businesses that sell and fit made to measure: verandas and canopies, windows and doors, roller shutters, awnings, louvred roofs, fencing, dormers, extensions and flooring. Verandas, canopies, louvred roofs and awnings have a configurator too; for windows and doors, roller shutters, fencing, dormers and extensions it is coming soon. Flooring works with your own enquiry form on Pro.Can I start without a configurator?
Yes. You add phone and showroom enquiries yourself and send the quote from meetpiloot. The configurator goes on your website whenever you want.Does it work with my calendar?
Your customer gets every appointment as an invitation in their own calendar, including changes and cancellations. Connect Google Calendar and meetpiloot knows when you are free. Outlook is coming soon.Can I see which ad brought a customer in?
Yes, on Plus and Pro. Every enquiry shows its campaign details and the click ID from Google, Meta, Microsoft or TikTok. On Pro, conversions go straight to Google Ads, and to Meta through the Conversions API.
Read on
- Product configurator for your own website
- AR measuring and an iOS app for installers
- Quoting software with online signing
- Leads, pipeline and calendar for installers
- PricingPlus and Pro, rolling monthly, prices excl. VAT.
- Veranda configuratorCustomers design their veranda on your website, priced from your own tables, with a quote ready to send.
- Custom configuratorSomething completely different? Almost anything that can be modelled in 3D, we can build as a configurator for you.
- Conservatory CRMOne system for conservatory, veranda and garden room installers: enquiry, quote, survey, install and invoice.
Try it with your own enquiries
Create a free demo workspace. A sample enquiry is waiting for you, and you only pay when you go live.
Free demo workspace. You only pay when you go live. Cancel any month.






